Background. During an ethnographic venture in Uganda, I traveled to One Village, a small development and public health-focused organization, to see some toilets.
Problem. The ecosystem around water allows rural citizens to poison their supply.
Solution. A business super-charged to organize community boards.
As Urban mobile-money users (providers) are sold on supporting circular business sets, providers shift from sending home financial support to providing for their rural families by giving them work, experience and income.
FIND
Mind Map
Insights.
a “copy your neighbor” behavior
building codes encode behaviors into environments
elevated social status for those who have waterborne toilets.
SENSE-MAKE
Ecosystem map (1)
Insight. Living expectations drive costs up. Making such increased expectations sustainable requires denser living. It’s not environmentally, economically or culturally sustainable for everyone to live a city lifestyle. We must raise up what sustainable living looks like in rural areas.
Ecosystem Map (2)
Insight. There is a systems level pinching influence on the developing world from the developed world.
Strategy. To make this solution more user-centered and perhaps less imperious an overarching systems change objective - social power balance - was identified.
FRAME
COM-B change model
Achieving Power Balance
In the first loop between design research and strategy, I unearthed a handful of dichotomies (noted in framework below). Then, to fulfill the identified overarching systems change objective I pushed the solution space to where power was low.
An Epigenetic Landscape as a Change Framework
Epigenetic landscapes define entry into as well as strategy and tactics within ambiguious and complex design spaces. Each ‘How Might We’ goal and it’s aligned modifiers, shift the landscape and help a snowballing solution build for impact. These modifiers narrow the strategic field as we create a solution and solve for the behavioral pathway.
At a higher fidelity, one must find control points, ★, that influence key actors’ behavioral paths.
Behavioral Pathway
A. Current Ecosystem - money is sent home
B. Transitioned Ecosystem - money circulates locally
Circular Economy Framework
Circle up!
SOLVE
How it works
A business network and their circularly generated resources grow to create a support system larger than 2 to 3 businesses.
circular business set example
Interest and location testing narrowed through banner ad campaign and MVP website.
facebook ads
sms targeting example