1 HCD Research - A human-centered design approach ensures that developments are desirable and solutions to perceived problems and needs are not imposed on communities of users. Actions during this phase may include data mining, designing manipulative activities, writing recruitment profiles and question guides for in-depth user interviews, behavior tracking, map-making and archetype development.
2 Report + Resources - This phase may end with a presentation. The report is a preliminary compilation of HCD Research, hypotheses, holes in research and white paper resources.
3 Analysis - This phase can get messy. It is usually full of post-its, wild rants, standard business model analysis, sometimes experiments, machine learning, etc.
4 Define Scope - During this time we narrow the analysis to a defined objective in a clear problem space, and stage plans around a specific opportunity.
5 Design Brief - This is the principle delivery of HCD Research assets and the defined scope. It's now that you will understand your design problem.
6 Prototyping - This phase is about testing, data collection, selection and iteration. Getting smart on new technologies and methods with respect to emerging design problems is common during this stage.
7 Calculate - This phase begins with a synthesis of qualitative information from user testing and prototyping, along with simulation, survey and other quantitative data production methods. It may overlap heavily with the former phase.
8 Render Detail - All the quant findings and forward leanings will be confirmed during a final presentation of the service blueprint. This is, namely, the last chance to give succinct input before the solution’s lifecycle is rendered.
9 Implement - This delivery is a road map. It may be dynamic and may require a new design cycle.
Your needs and methodology requirements may vary.
( method and delivery checklists within)